The privacy of everyone who uses this website will be respected and protected. Any information that is shared through this website will be kept confidential and this statement sets out how this information may be used.
Legislation including the Data Protection Act 1998 and the GDPR set out requirements for how data is processed, and we adhere to these. Any information or personal data that is provided by you through this website or our services is used in accordance with this privacy statement.
Use and collection of personal information
What information do we collect?
We may collect, store and use information about your visits to and use of this website, such as courses you book. We do not store any information about credit or debit cards. All credit or debit card information is processed through Stripe.
Information about website visits
We may collect information about your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information to improve this website.
Who will see the data?
Your data will be seen by people in my business or working for our business who need your data in order to carry out the service we are providing you (such as booking a course or checking any special requirements).
Using your personal data
There may be circumstances where we are required to disclose personal data without seeking the consent of the data subject. Where these circumstances occur, we will employ legal assistance where necessary, verify the request is legitimate and only then disclose the data. This is to the extent that we are required to do so by law.
How long do we hold information for?
If we have not had meaningful contact with you for two years, we will then delete any personal data we hold. Please note that vouchers purchased for our courses do have an expiry date, but this is less than the period for which we retain personal data.
At any time you may ask us to delete your personal data, and we will do so subject to any legal restrictions or our ability to do so. Any personal data that is deleted is logged anonymously, with details on what was removed and when this took place.
How can you control your personal information?
You can change your mind or withdraw your consent about the way we use your personal data at any time. If you wish to do this, please contact firstname.lastname@example.org.
Third party websites
Under the GDPR, you have the following individual rights:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling
You can find out more about your rights on the ICO website. If you have any questions about these rights in relation to us, please contact email@example.com.
You have the right to see any personal data (as defined under the Data Protection Act and the GDPR) that we hold on you. Should you wish to see this, please send your request to firstname.lastname@example.org.
We will provide the relevant data within 28 days, unless there is a legitimate reason why it needs to take longer.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above email address. We will immediately correct any information found to be incorrect.
Should you wish to lodge a complaint, you have the right to do this through the Information Commissioner’s Office:
Phone: 0303 123 1113
Online contact form: https://ico.org.uk/global/contact-us/email
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF